We value our customers and strive to provide the best shopping experience. Please read our refund and return policy carefully.

1. Returns

• We accept returns only in case of damaged, defective, or wrong products received.

• The return request must be raised within 48 hours of delivery.

• Product must be unused, in original condition, with original packaging and tags intact.

2. Non-Returnable Items

The following items are not eligible for return or refund:

• Products purchased on sale / clearance / discounted offers

• Products damaged due to customer mishandling

• Orders placed with Cash on Delivery (COD) may not be eligible for return (if applicable)

3. Refunds

• Once the returned product is received and inspected, we will notify you about approval or rejection of your refund.

• If approved, the refund will be processed within 5–7 working days.

• Refunds will be issued to the original payment method (UPI/Bank/Card).

• COD orders, if approved, will be refunded via bank transfer or UPI.
  
  

• 4. Replacement

  • Replacement is available only for damaged or defective products.

  • Replacement request must be made within 48 hours of delivery with proper unboxing video/images.

  5. Cancellation Policy

  • Orders can be cancelled only before dispatch.

  • Once the order is shipped, cancellation will not be possible.

  6. Shipping Charges

  • Shipping charges are non-refundable.

  • In case of approved returns due to our error (wrong/damaged product), return shipping will be covered by us.

  7. Contact Us

  For any return or refund-related queries, contact us at:
  📧 Email: mybookmanager91@gmail.com